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Comprehensive and Immediate IT Support Services

Quick, reliable IT support when you need it, integrated with our subscription plans or available as one-time services at competitive rates. Choose the support that best fits your business needs.

On-Site Support

On-Site Support

Our experts come to your location to resolve IT issues efficiently and effectively. Ideal for complex problems that need hands-on assistance.

Rate: $150/hour

*Travel fees apply for locations outside Merced County. For locations within Merced County, no travel fees are charged.

Request On-Site Support
Remote Support

Remote Support

Access our expert IT support remotely for quick, efficient problem-solving without the need for an on-site visit.

Rate: $100/hour

Request Remote Support

How to Get Support

Follow these simple steps to access our support services and ensure your business operations run smoothly.

Step 1: Contact Us

Reach out to our support team via phone (209) 354-8225, email (support@sequoiaheights.com), or our online portal to report your issue or request assistance.

Step 2: Assessment

Our experts will perform an initial diagnostic and assess your issue, determining the best course of action to resolve it efficiently.

Step 3: Resolution

We will implement the necessary solutions using the latest tools and techniques, keeping you informed throughout the process until your issue is resolved.

Step 4: Payment

Once the issue is resolved, we will provide an invoice for the services rendered. We accept various forms of payment including credit cards, debit cards, and electronic transfers. Recurring billing options are available for subscription services.